There's a 5% surcharge if you pay: monthly; every 6 months; There's no surcharge if you pay yearly. "Payment Method" means a method of payment which is acceptable to eFlow, being credit card, debit card or by direct debit (SEPA Single Euro Payments Area only) from the Customer's payment account, digital wallet or such other payment method as eFlow may from time to time approve. in the case of post, forty-eight (48) hours after posting or if delivered by hand, on delivery; in the case of facsimile transmission, upon confirmation of receipt by the addressee. . You will be prompted to confirm you would like to make a payment and select Ok if you would like to top up your account. Please note: Due to account suspension, journeys cannot be added to the registered account. This is a temporary account and will only be active for the time period you selected; Only the Pre pay Account option is available to Visitor Accounts; A direct debit cannot be set up on a Visitor Account; Vehicles registered to a Visitor Account will be automatically assigned to Video Tolling only. Name of Creditor Signature(s) Unique Mandate Reference (to be completed by Avant Money) Please complete all fields marked* Access via Direct Debit bureau: If you don't have the necessary turnover or just want to be free from all the extra work of handling Direct Debit in-house, you can use a Direct Debit bureau. Insert your K-ATM Card/K-Debit Card into the machine and key in your PIN code when requested. you must accept the terms and conditions of this Agreement in accordance with clause 2 as applicable; and. For the purpose of resolving disputes, eFlow retains photographic images of all transactions on the M50 Toll Road for a limited time period.12.2In the case where eFlow has incorrectly posted a charge to your Account and / or charged you incorrectly, eFlow will refund the amount incorrectly charged to your Account. Select the page icon to view your statement online. Monthly Payment Plan. If you want to cancel. If your account is in suspension, it will not be reactivated until the outstanding balance on your account has been cleared, and your account has a valid payment method. While the payee receiving the payment can change the direct debit amount, they must inform you first. The Scheme is an expansion on the previous Electric Vehicle Toll Incentive Scheme that commenced in June 2018; it will run until December 31st 2022 (or up to a maximum of c. 50,000 LEVs). To change your Direct Debit details, all you have to do is sign into your My Virgin Media account: 1. Scroll down to the end of the page and select Save All Changes to confirm you would like to update your contact details. Bacs Direct Debit disputes don't incur a fee. The variable nature means that organisations or individuals can claim different amounts at different times. Monthly Account Statement notified by email and made available online; or. When looking to start collecting Direct Debits, be aware of dated locally-installed software. Single Euro Payments Area (SEPA) is an EU initiative designed to change the way electronic payments are processed in the EU (including the United Kingdom). If you wish to download your statement for further use, click the page icon which will generate a PDF of your statement. We'll ask to see your electronic records of the: set-up of the direct debit instruction, including your customer's authority payment history related to the direct debit This will help us to check if there has been an error and whether it was made by you, the billing organisation or the customer. My Account Learn how to manage your account, recover, and update your account details. You can use direct debit for registration renewals for 3, 6 or 12 months. If you register for an eFlow M50 Post pay or Pre pay account, the following payment methods will be accepted on your account: Your new payment method should appear on your account. eflow direct debit. Pick an account. If your postal address is different to your billing address, select the Delivery/Shipping Address is different to Billing Address box or the Mailing Address is different to Billing Address box and enter your new address in the form that will appear. You shall continue to be liable for any use made of the Tag until eFlow has been notified of the Tag being damaged, lost or stolen and the Tag has been cancelled by eFlow.15.2For purposes of this Agreement, damage is defined as the rendering of the Tag defective or inoperable due to tampering, abuse, improper use, battery leaks, defacement, or accidental destruction.15.3Following notification to eFlow in accordance with clause 15.1 above, eFlow shall cancel or otherwise disable the Tag and no further use may be made of the Tag.15.4Where you lose or damage a Tag, you shall not be entitled to a replacement Tag free of charge but may re-apply for a new Tag at the cost of 20.00 plus VAT or such other cost as applicable at that time. You should make changes to the customer information online by logging into your online account onwww.eflow.ie. Such Fees will be debited to your Account for each Charge Period.11.2The Account Fee payable for each Tag issued in connection with a vehicle assigned to Tag Tolling is 1.00 plus VAT for every month or part there of where the Customer has a valid Tag assigned to a registered vehicle. No additional account login is created to access your eFlow account. You can add any number of Authorized Users to a single account. How to contact eFlow? Find out where the M50 Toll is, toll rates, payment deadlines and the many ways to pay your toll. You can find all of these details on the welcome letter, posted to you after registration. Learn how to pay your M50 toll with a car youve rented. on each Payment Date, eFlow shall give instructions for your Payment Account to be debited (and you hereby authorise eFlow to give such instructions) with an amount equal to the Account Balance as of the expiry of the relevant Charge Period in accordance with the Payment Method associated with the Account and the Account shall reflect such payments when received by eFlow. eFlow means no more queuing and searching for coins at the toll plaza. SEPA Direct Debit Mandate Account Holder Type of payment Name: Avantcard DAC Address: PO Box 25, Dublin Road, Carrick-on-Shannon, Co. Leitrim Creditor Identifier: IE30ZZZ360526 Please return this mandate to the above address. We are aware of suspicious text messages claiming to be from eFlow. The main advantage of direct debits is the flexibility, as the payments can vary in amount or frequency. Direct debits are often used for mortgage, phone, energy or gas bills.. Any notice or communication so served shall be deemed duly served: 29.3If notification is made orally by telephone or in person, it will only be effective if confirmed by written notice served in accordance with this clause 29 within seven (7) days of such notification by telephone or in person. Select your preferred refund method from the drop down menu should you close your account with a positive balance. Except as expressly stated in this Agreement, any and all representations, warranties and undertakings, express or implied, are hereby excluded. Learn how to pay your M50 toll with a car youve rented. Click the Top Up Payment button. We are aware of suspicious text messages claiming to be from eFlow. If you would like to find out why your Post pay account is in credit you can contact us online, by post, fax or through our Twitter or Facebook pages. Select Alternate 1 in the drop-down menu under the Payment Priority column of the card you would like as your secondary payment method. With M50 video tolling, you will save 0.50 every time you use the M50, Account is closed or pending close. To view details of a Direct Debit, click on the details icon and you will be presented with an overview. It takes up to five days for the money to move. 14.1Once you have provisionally registered for Tag Tolling (i.e., subject to acceptance of this Agreement in accordance with clause 2), eFlow shall provide you with the Tag (or Tags) and you shall: Without prejudice to the generality of the foregoing, you shall not attempt to use the Tag by holding it in your hand or leaving it on the dashboard or in another non-mounted position in the Registered Vehicle or any other vehicle and any such conduct constitutes Misuse for the purposes of this Agreement.14.2If you do not properly install the Tag(s) in the Registered Vehicle(s), you may be charged at the Toll rate for Unregistered Vehicles in respect of the M50 Toll Road. Each of the provisions contained in these terms and conditions shall be severable and distinct from one another and if any one or more of such provisions is now or hereafter become invalid, illegal or unreasonable, the validity, legality and enforceability of the remaining such provisions shall not in any way be affected, prejudiced or compared thereby. Please note that we are required to check your bank details are correct and perform an identity check through a third party credit reference agency so please ensure that your personal details are correct. Simple, convenient and safe, Direct Debit is an automated payment method that is used for around three quarters of household bills. If your account is in suspension, it will not be reactivated until the negative balance on your account has been cleared and a valid payment method is added to the account. For further information in relation to the processing of your personal data, please refer to our Privacy Policy.6.9The Scheme will be in place until 31st December 2022 and the level of refunds may vary on foot of Ministerial direction and in accordance with affordability limits of the overall Scheme for the Exchequer. Email Address. Balance and Statements Direct debits How direct debits work Payment will be taken from your account between the 12th and 18th of each month. following the termination of this Agreement for whatever reason. See how to access your statements and learn more about your account balance. A Direct Debit is an instruction from you to your bank, authorising someone to collect payments from your account when they are due. Click on the Edit Payment Method button. The tolling Scheme will be administrated by Transport Infrastructure Ireland (TII) on behalf of DoT. Click "Edit" beside " Bank account ". And i'm sure i'll have to chase them for a refund on the tolls that i'm overpaying for now. If you require a larger top-up amount, please contact us. Any balance remaining will be taken in the normal automated payment process. Choose 'Company's code' and Account type. Just edit your information, and off you go. You will be charged the unregistered toll rate in this case. I have made several prepaid trips using their website that advises the amount to be paid when you enter the registration but unfortunately for UK and Northern Ireland their system advises the wrong amount. Such adjustments will be presented in detail or summary on the applicable Account Statement.7.5You are not entitled to interest on any sums received by eFlow pursuant to the terms of this Agreement.7.6If you: you shall within twenty-four (24) hours notify eFlow of such cancellation, alteration or intention and shall discharge forthwith all amounts due to eFlow.7.7Direct Debit Payments available in line with SEPA (Single Euro Payments Area) SEPA is an EU initiative designed to change the way electronic payments are processed in the EU. You can pay your vehicle tax by Direct Debit - either online or by going to a Post Office that deals with vehicle tax. If the use of the Tag or any Toll Road is prevented or hindered by any matter beyond the control of eFlow including but not limited to acts of God, acts of government, strikes, lockouts, industrial disputes, winds, fire, lightning, aircraft, explosion, flooding, drought, riots, civil commotions, acts of war, insurrection, embargo, pandemics, inability to communicate with third parties for whatever reason, failure of any computer or settlement system, failure of or delay in the transmission of messages via any app or mobile phone network, prevention from or hindrance in obtaining any energy or other supplies, late or malicious mischief or theft or mistaken payment by an agent or any other reason (whether or not similar in kind to any of the above) beyond the control of eFlow or any of its agents or sub-contractors, then the performance of this Agreement shall be suspended without any liability on the part of eFlow until such prevention or hindrance comes to an end.